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about joint knowledge online

about jko

Joint Knowledge Online (JKO), is the DoD advanced distributed learning capability for military and civilian individual and staff online training. It is the Joint Staff system of record for Joint Staff annual training requirements. Joint, Interagency, Inter-government and Multinational Stakeholders use JKO for a cost efficient, distributed learning solution to meet their online training needs. The JKO team of learning technology, instructional systems design, and training professionals develop media-rich, interactive web-based courses, small team simulation exercises, and train others to fully leverage JKO to manage their unique, online training requirements.

JKO Features:

  • 24/7 global distributed access on military unclassified and classified networks and mobile devices.
  • Software-hardened learning content management system.
  • Web-based JKO Course Builder courseware development tool with HTML5 capability.
  • Roles-based access enabling segmented user views of the JKO course database.
  • Level II and higher Interactive Multimedia Instruction courses.
  • SCORM compliant courseware development, conversion and hosting.
  • Area of operations and tailored scenario simulation immersive training applications.
  • Distributed, desktop small group exercise training.
  • Free JKO Mobile app for iOS and Android mobile phone and tablet users.

jko access and accounts

JKO is a web-based system providing Internet access to online courses, curricula, communi- ties and learning resources on military un- classified (NIPRNET) and classified (SIPRNET) networks. JKO can be accessed 24/7 from any computer.

System requirements:
For optimal access and use, visit JKO and Check System Requirements.

Authorized Users: To login to JKO you must have an active user account. DoD military and Govt. civilians with a valid Computer Access Card (CAC) are able to self-register for a JKO account. Individuals that do not have a CAC, but have a government or military email (i.e., ending in .mil, .gov, nps.edu, or dodea.edu) can obtain a login and password account by request via the link on the JKO login page.

reference links

the joint knowledge online learning management system

jko logo

GETTING STARTED: INITIAL QUESTIONS

Joint Knowledge Online Learning Management System (JKO LMS) is a virtual environment that provides a learning management system (LMS) integrating web–enabled content to support online certification and career management. It is a SCORM–conformant government–off–the–shelf (GOTS) web–based LMS. An LMS is a software tool designed to manage user learning interactions. A web–based LMS provides “anytime, anywhere” access to e–learning content and administration.

JKO provides 24/7 global access to online training courses and Web-based training resources. The capability delivers Web-based access on military classified and unclassified networks to required, theater-entry, and self-paced training to prepare for joint operations and training exercises. It is used by combatant commands, Combat Support Agencies, Services and other DoD organizations for individual online training requirements, distributed small team staff training and to augment collective events and exercises. JKO is based upon a modern, scalable architecture that can readily adapt to meet emerging needs. The distributed learning architecture integrates government off-the-shelf products and commercial interface standards, reducing total overall costs and enhancing sharing of digital training content through a standards-based, non-proprietary distributed learning capability. Learning resources include media- rich courses, tailored, immersive scenario simulation applications for small group exercises, area-specific language and culture training, Senior Enlisted Joint Professional Military Education courses, and a video library. JKO is accessed on military classified and unclassified networks and mobile devices. Information on JKO is found at or is available by going to http://jko.jten.smil.mil

To login to JKO you must have an active user account. DoD military and government civilians who have been issued a CAC are able to selfregister for a JKO account. Individuals that do not have a CAC, but have a government or military email account (i.e., ending in .mil, .gov, nps. edu, or dodea.edu) may obtain a login and password account. Individuals and multi-nationals that do not have a CAC or government or military email account may request a sponsored account. A link with instructions for requesting a sponsored account is on the JKO login page.

the jko help desk - 24 hours a day/7 days a week

jko help desk

THE GO-TO RESOURCE FOR ALL QUESTIONS JKO

The Help Desk can be contacted by email: jkohelpdesk@jten.mil or by telephone : CIV: 757-203-5654 or DSN: 668-5654

Defense Health Agency (DHA) LMS users: For any issues you encounter with your profile or courseware on the DHA LMS site, please contact the Defense Health Agency (DHA) Global Service Center at DHAGSC@MAIL.MIL or call 1-800-600-9332 or DSN: 838-3000. Utilizing the DHAGSC will ensure you receive timely and dedicated support. Please bookmark the DHA LMS site: http://jko.jten.mil/MHS and add it as one of your Favorites.

All other users, contact the JKO Help Desk at jkohelpdesk@jten.mil for support.


THE JOINT KNOWLEDGE ONLINE (JKO) MOBILE APP

To Get JKO Mobile:

  1. Complete the “Introduction to JKO Mobile (J7OP-US1126)” course on JKO by going to https://jkodirect.jten.mil. Search for the course by name or course number from the course catalog tab, then enroll and launch to complete the course.
  2. Record your Personal Identification Number (PIN) that is activated as part of completing the JKO Mobile course. Your PIN controls access to the App and enables course completions to be sent to your training history on the JKO desktop system.
  3. Download and Install the JKO Mobile App from your device’s app store, type in your PIN and download available courses from the App’s “Library” section.
  4. Complete training courses on your mobile device. Course completion records are sent to the JKO desktop system upon a successful “Sync” of your device (“Sync” requires connection via Wi-Fi or a mobile data plan). Your mobile course completion certificates are stored and available for print from the “Open My Training History” section of your JKO desktop account.

Questions? Contact the JKO Help Desk by email: jkohelpdesk@jten.mil or by telephone : CIV: 757-203-5654 or DSN: 668-5654